Question 1

Will AI call my customers?

Accepted Answer

No. Otto texts; humans call. Otto handles the immediate text response, qualification, and booking, but your team still handles the human voice conversations.

Question 2

Is it safe?

Accepted Answer

Yes. Otto confirms before anything irreversible happens (like sending an estimate or charging a card), and provides a full audit log of every action taken.

Question 3

Do I have to learn new software?

Accepted Answer

No. This is a done-for-you service. We build Otto to run on top of the tools you already use (your CRM, calendar, phone system).

Question 4

What if I want to cancel?

Accepted Answer

The retainer is month-to-month. If you decide it's not for you, you can walk away at any time without being locked into a long-term contract.

Question 5

What does it cost?

Accepted Answer

Every build is custom-scoped — that's what the call is for. Most owners reinvest a fraction of what a single missed job costs them.

Question 6

How does the setup process work?

Accepted Answer

We start with a paid Operations Audit to find your leaks. Then we custom-engineer Otto to run on top of your existing CRM, calendar, and phone system. Finally, Otto runs your operations while you get a monthly Impact Report.

Question 7

What kind of businesses is Otto for?

Accepted Answer

Otto is built for contractors, home services, trades, and local service businesses doing real volume, where the owner is currently the bottleneck in operations.

Question 8

What is the Stop Bleeding Money Guarantee?

Accepted Answer

Your Operations Audit will find at least 10 hours a week or $3,000 a month of leak, or the audit is free — and either way you keep the operational map.